Mexico Assistance Services

1225 N. Expressway Suite C1-9111

Brownsville, Texas 78520

MAS MAIN LINE:

956 - 455 - 3628

if no answer, please email us your name and contact information.

TOLL FREE FAX:

877 - 220 - 0260

EMAIL:

 info@usvisamex.com

Telephone Hours of Operation:

Monday - Friday 

10:00 A.M. - 5:00 P.M. CST

Saturday and Sunday

VARIABLE

Please call ONLY during our telephone hours of operation for any questions regarding your U.S. Visa Stamping in Mexico or you can email us anytime!

I highly suggest that you go through our site prior to calling as that can answer your question(s).  99% of the information we give over the phone is already posted on this site for your convenience.

All missed calls will be returned in the order they are received within 1-2 business days.

MAS Frequently Asked Questions

 MAS Contact Tips:

Call us from your personal/cell number. 

This will make it easier to get a hold of you if we miss your call!

Be patient.

We receive numerous calls/emails every day.  We do our very best to get back to everyone as quickly as possible.  All missed calls are returned in the order they are received.

Enter your personal contact information below for any questions or concerns you may have regarding your U.S. Visa Stamping in Mexico.

We also highly encourage everyone to let us know what else you would like to see on this site to better serve the needs of all TCN's residing in the U.S.

MAS Guestbook - Sign in!

MAS Topic Forum - Share Expenses!

File a complaint for CBP (U.S. Immigration Office/ I 94) here:   https://help.cbp.gov/app/ask/kw/complaint.

File a complaint against a U.S. Visa Officer here:

http://answers.usa.gov/system/selfservice.controller?CONFIGURATION=1000&PARTITION_ID=1&CMD=VIEW_ARTICLE&ARTICLE_ID=9702&USERTYPE=1&LANGUAGE=en&COUNTRY=US

Any feedback will be greatly appreciated and  used to enhance the information we provide you via our website!